Managing Your Company’s Customer Attrition
Does your business have a leaky bucket? Every business has some customer attrition or churn. All else being equal, if you don’t acquire new customers, your customer base will shrink. Some of that loss will
Does your business have a leaky bucket? Every business has some customer attrition or churn. All else being equal, if you don’t acquire new customers, your customer base will shrink. Some of that loss will